Q. How do I check my order and confirm payment?

A. You can check by Login > My Page > Order Details.

Q. Can I change the product after payment?

A. You cannot change the product option after payment. Please cancel the order and place a new one.

Q. Can I cancel my order?

A. You can cancel your order by Log In > My Page > Order Details > Cancel.

Cancellation will not be possible if your order has changed to [Preparing for shipping] status.

If you want to cancel during this period, please contact us via Lediffer’s official Instagram.

Link: lediffer_VietNam

 

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Q: Is it okay if I don’t rinse the shampoo immediately and let it absorb?

A: Unlike regular shampoos that need to be rinsed immediately, Lediffer Deeper Shampoo is made from more than 89% natural ingredients and natural extracts, effective for sensitive skin and damaged hair. We recommend leaving the shampoo on your hair for about 5-10 minutes to allow the high concentration of natural ingredients to be absorbed. You can also wear a shower cap for about 10-20 minutes.

Q: Can children and pregnant women use this product?

A: Yes, the product is safe for everyone to use.

+Rated 5 stars at Dermatest, famous for its strict criteria and rigorous testing process, ensuring high reliability.

+Safety and effectiveness have been verified by the P&K Dermatology Clinical Research Center, a specialized human application research laboratory, the leading clinical testing center in Korea.

Q: The shampoo does not foam well. Why is that?

A: Unlike regular shampoos, you may notice less foam in the first 1-2 weeks of use. With continued use, you will see an increase in foam. We recommend using a shampoo brush for more effective care.

Q: Can the hair mask be used on the scalp?

A: Although it is safe for the scalp, the product is primarily designed for the hair. We recommend that you let the product absorb mainly into the hair.

Q: Is hair oil sticky?

A: Although it is an oil, it has a light and liquid texture, not sticky.

Premium Deeper Shampoo

Step 1. Wet hair and scalp completely with warm water.

Step 2. Lather and apply to scalp and hair, then gently massage.

Step 3. Wait 10 minutes for the natural ingredients to penetrate the scalp.

Step 4. Rinse thoroughly with warm water.

 

Premium Deep Hair Mask

Step 1. Dry hair with a towel.
Step 2. Apply an appropriate amount to wet hair and blow dry gently.
Step 3. Apply more to more damaged areas.

* Protein hair mask, no need to rinse with water.

 

Premium Deep Conditioner

Step 1. Towel dry hair.

Step 2. Apply a thin layer throughout hair.

Step 3. For added shine and hydration, apply from ends to roots.

 

Lediffer Shampoo Brush

Step 1. Wet hair and scalp thoroughly with warm water.

Step 2. Lather hair and scalp, then massage gently.

Step 3. Use the brush to massage the scalp from left to right, lifting hair with your hands and massaging in a downward motion.

Step 4. After massaging thoroughly, rinse the shampoo completely.